Sanctuary Dispensary in Palatka, FL
Based on 209 reviews
D. D.
1715906824
Update. Thenup charge 3.00 for use of the card machine. THIS Guy upcharged me 13.00 wanted me to give him my debit card without me seeing what he put in. 33.00 for 20.00 product! You add 3.00 NOt 10! What this place! He Got such an attitude because i wouldnt just give my card to him to i walked out. He is an A.... H... Last try. Thisnplace is a disaster. ///use to be an good informative place. Workers knew the product. Now there's guys chewing thier food while serving you, Smacking , Saying I DONT KNOW! SAD PLACE. NOBODY KNOWS NOTHING. MEN CANT ASK ANYONE FOR INFORMATION. ITS BENEATH THEM IM GUESSING. The former manager was very respectful. Very genuine. She always ALWAYS Made you feel Like you were special. Thus nEW Manger? HES A JOKE! WONT BE BACK! This is Medicine! Stop with the party life attitude! Long hair , wearing pins, looking stupid while talking Down to us Humans that walk in. Is this a medical facility or a party spot?!
Valerie B.
1715528640
Used to be a great place to go but top management has turned it upside down. Rude dudes working not a pleasant experience. They act like they are going out of their way to help you. So dreary in their no warmth or welcoming attitude. Bring back the girls
D. D.
1715352136
It use to be an good informative place. Workers knew the product. Now there's guys chewing thier food while serving you, Smacking , Saying I DONT KNOW! SAD PLACE. NOBODY KNOWS NOTHING. MEN CANT ASK ANYONE FOR INFORMATION. ITS BENEATH THEM IM GUESSING. The former manager was very respectful. Very genuine. She always ALWAYS Made you feel Like you were special. Thus nEW Manger? HES A JOKE! WONT BE BACK! This is Medicine! Stop with the party life attitude! Long hair , wearing pins, looking stupid while talking Down to us Humans that walk in. Is this a medical facility or a party spot?!
Alex A.
1715025070
Great place but the manager Josh dude needs some help. Cuzco he don't know nothing!!!If he's the manager. I feel sorry for the employees under him!!!
Tracey R.
1715010524
Everyone is friendly. It's the cheapest store I've found so far.EDIT on 5-6-24After giving 5 stars and tipping real good...I've found out that my Budtender doesn't get my tip, management gets 80% of my tip. I do NOT agree with this. THEY didn't wait on me. I will NOT support over-paid middle management. I don't think this is fair. I will not put another cent in that jar. But I will give ya one star.
Donna C.
1714854661
The manager is awesome, changed my review due to dealing with a clerk named Josh...he is new here and is running customers off with his better than thou condescending attitude!!!! I have never had to make a bad review on any dispensary nor have I been talked down to. I noticed he didn't care who heard him either, smh come on Sanctuary this guy's customer service needs training as he is making your store look really bad. I will not deal with this rude kid and I will be watching to see if this is removed without a response
April P.
1712513497
My favorite of all dispensaries especially this exact location best prices and deals and very knowledgeable staff
Kimberly C.
1711584396
I took my husband there for his first time. I was helping him decide on what to get. Josh was extremely rude and said I would have to leave if I didn't let my husband speak for himself! I am his Caregiver! I can speak for him!! I just can't believe how Rude he was!
TB A.
1711410493
Deals are good but this is my fav place be cos their people know the most & they the friendliest. Tori always has the answer for all my questions 😆 she knows more than anyone in town. Love all the ladies there. Great service.
Bella R.
1707216225
As a retired trained behavior forensist and criminal profiler I am changing my rating after having 30 dollars stolen from me by a particular employee and she knows I know she stole it. I was distracted by talking to another employee. Gave the girl a 50 put my 20 in my wallet and she gave me my bag and pocketed my 30 dollars. I walked out and she took off right after I walked out. I called and came back in. They refuse to show me the video. Said they had to call the manager who never called me back. The girl walked in looking guilty asked if she did something wrong and I told her what she did. I never got my 30 dollars back. I know for a fact she stole from me. How many others has she done this to?
Dalton Suter (.
1702500724
Always super friendly and helpful! They help you get the most for your buck, and are very knowledgeable about the product. 10/10 would recommend!
Destini N
1699280157
Great place, smells amazing in there, and the prices and daily discounts are to die for. Definitely recommend coming here, they got almost everything and are always helpful when you have questions.
Helen G.
1698752590
Kind and friendly environment.Staff is very helpful, great for first timers too. Clean, professional, courteous.Regular sales, great prices!
Natalie C.
1692989272
Sanctuary has the best deals in town and the staff is amazing. Marie waited on me today and she was very helpful, friendly and professional. The staff also has excellent knowledge of the products that are available which makes their customer service even better.
Sky-Lynn M.
1692799447
Extremely personable and professional; Marie specifically goes above and beyond to provide excellent customer service and customer relations while maintaining professionalism. She brings a positive energy to the team as well as the GM of the Palatka store specifically. As a smaller brand I definitely recommend them to the locals who also have their prescription looking for better quality and service compared to competitors. Well done!
Hailee W.
1691514064
They are amazing. They are always so kind an friendly! Always have great deals. My favorite place to go honestly!!
Robert L.
1691504125
Fast and friendly. If you do have a problem remain calm and they will help you out to the best of their ability. Definitely a good place to stack up ad their prices are very fair. They are still wonderful to be around
Neely S.
1691447175
This place is the best! Great prices everyday and wonderful employees to match! If you haven't tried them yet, definitely do!!! ❤️
Mitchell A.
1691437924
I was there today for only my second time and Man what can I say about the service that I received from Tori. Made me feel comfortable and I would recommend them to anyone!!
Kerry A.
1691181080
By far my favorite dispensary, I love the vibe of this place. Immaculate!! Always have what I need in stock. Always greeted with a smile. 10/10 recommend.
Brittany A.
1691171453
Love coming here! They are professional, informative, friendly and very quick. Never have a problem with any of my orders. They also have the best deals. 🤗 Would recommend this place hands down! Thanks for the quality care ya'll provided! 😊
Robert L.
1691161693
Fast and friendly. If you do have a problem remain calm and they will help you out to the best of their ability. Definitely a good place to stack up ad their prices are very fair
Dawn H.
1691160739
I absolutely love this dispensary. The ladies were so patient with me. They helped me get the most for the money I spent. Any questions, I had they were able to answer. I will be back!
Sasquatchish
1688818947
They take SOOOOO LONG. I have waited 30 minutes just because they won't stop carrying on conversations with talkative customers. This is a store. Not a speak easy. Please tell them you have other people to serve.
Thomas P.
1683998841
I had a problem with my first order at the store, and Ms. Kershaw took care of the problem very professionally. She explained how the mistake happened, and how I was not actually charged for a missing order, and she further explained in simple, concise words the difference between the two receipts. She fully satisfied my expectations as to good customer service -which has become rare these days! You are lucky to have Ms. Kershaw as an employee. I will be back to do more business!
Steven B.
1681256365
My go to dispensary. Staff is always cheerful and helpful providing you with great customer service. Place always has great deals and the bud is 🔥. The concentrates are pretty good as well and quite flavorful.
Jim D.
1679071427
This is my go to dispensary. The staff are always smiling, very friendly, helpful and knowledgeable. I've been more than satisfied with everything I've gotten there and their prices are the best around.
COLBY M.
1678902937
Best place in Palatka. Unbeatable, competitive pricing. It was so cheap I got to save my 3 first time patient discounts. Staffed with friendly & knowledgeable bud tenders that are always helpful. Concentrates taste great & all natural. Def a spot you’ll make your regular shop. It’s a very comfortable vibe.
Kayla G.
1672809277
Please don’t let these bad reviews ruin your experience at Sanctuary. John the boss is awesome and very helpful everyone there is very informative and very friendly! The products are amazing! I no longer go anywhere else you can’t beat the prices and quality of the products! They always have awesome deals! So stop by to experience this store for yourself! You won’t be disappointed at all!
839 S State Rd 19
Palatka, FL 32177
[
{
"close": {
"day": 0,
"time": "1800"
},
"open": {
"day": 0,
"time": "1000"
}
},
{
"close": {
"day": 1,
"time": "2000"
},
"open": {
"day": 1,
"time": "1000"
}
},
{
"close": {
"day": 2,
"time": "2000"
},
"open": {
"day": 2,
"time": "1000"
}
},
{
"close": {
"day": 3,
"time": "2030"
},
"open": {
"day": 3,
"time": "1000"
}
},
{
"close": {
"day": 4,
"time": "2030"
},
"open": {
"day": 4,
"time": "1000"
}
},
{
"close": {
"day": 5,
"time": "2030"
},
"open": {
"day": 5,
"time": "1000"
}
},
{
"close": {
"day": 6,
"time": "2030"
},
"open": {
"day": 6,
"time": "1000"
}
}
]
CLOSED
CLOSED
Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
Locator loading...
Sanctuary Cannabis Discounts
Everyday Deals and Discounts
- 1st Time Customer: 50% Off $149 or Less / or $75 Off $150+
- 2nd Visit: 50% Off $149 or Less / or $75 Off $150+
- 5th Visit: 50% Off $149 or Less / or $75 Off $150+
- Card Renewal Discount: 50% Off a Purchase of $150, Valid 31 Days After Renew
- Veterans Discount: 25% Off
- Seniors Discount 65 & older: 10% Off
- Medicaid, SSI, SSDI Discount: 15% Off
- Birthday Discount: $25 Off a Purchase of $50+
- Industry Discount: 25% Off
- Pediatrics Discount: Ages 1-10 40% Off | Ages 11-18 25% Off
- Promotions Are Not Stackable & subject to change.
- Visit Sanctuary Home Page
ABOUT THIS DISPENSARY
Sanctuary, located at 839 S State Rd 19 in Palatka, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: Not Applicable
License Number: MMTC-2019-0017
Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).
Sanctuary is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Sanctuary grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.
Product types and availability can vary from store menu to store menu, depending on demand. If Sanctuary in Palatka does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.
Purchasing Marijuana Products at Sanctuary
During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.
Preparation Helps: See what’s available ahead of time. If Sanctuary in Palatka online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Sanctuary has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 209 reviews
D. D.
1715906824
Update. Thenup charge 3.00 for use of the card machine. THIS Guy upcharged me 13.00 wanted me to give him my debit card without me seeing what he put in. 33.00 for 20.00 product! You add 3.00 NOt 10! What this place! He Got such an attitude because i wouldnt just give my card to him to i walked out. He is an A.... H... Last try. Thisnplace is a disaster. ///use to be an good informative place. Workers knew the product. Now there's guys chewing thier food while serving you, Smacking , Saying I DONT KNOW! SAD PLACE. NOBODY KNOWS NOTHING. MEN CANT ASK ANYONE FOR INFORMATION. ITS BENEATH THEM IM GUESSING. The former manager was very respectful. Very genuine. She always ALWAYS Made you feel Like you were special. Thus nEW Manger? HES A JOKE! WONT BE BACK! This is Medicine! Stop with the party life attitude! Long hair , wearing pins, looking stupid while talking Down to us Humans that walk in. Is this a medical facility or a party spot?!
Valerie B.
1715528640
Used to be a great place to go but top management has turned it upside down. Rude dudes working not a pleasant experience. They act like they are going out of their way to help you. So dreary in their no warmth or welcoming attitude. Bring back the girls
D. D.
1715352136
It use to be an good informative place. Workers knew the product. Now there's guys chewing thier food while serving you, Smacking , Saying I DONT KNOW! SAD PLACE. NOBODY KNOWS NOTHING. MEN CANT ASK ANYONE FOR INFORMATION. ITS BENEATH THEM IM GUESSING. The former manager was very respectful. Very genuine. She always ALWAYS Made you feel Like you were special. Thus nEW Manger? HES A JOKE! WONT BE BACK! This is Medicine! Stop with the party life attitude! Long hair , wearing pins, looking stupid while talking Down to us Humans that walk in. Is this a medical facility or a party spot?!
Alex A.
1715025070
Great place but the manager Josh dude needs some help. Cuzco he don't know nothing!!!If he's the manager. I feel sorry for the employees under him!!!
Tracey R.
1715010524
Everyone is friendly. It's the cheapest store I've found so far.EDIT on 5-6-24After giving 5 stars and tipping real good...I've found out that my Budtender doesn't get my tip, management gets 80% of my tip. I do NOT agree with this. THEY didn't wait on me. I will NOT support over-paid middle management. I don't think this is fair. I will not put another cent in that jar. But I will give ya one star.
Donna C.
1714854661
The manager is awesome, changed my review due to dealing with a clerk named Josh...he is new here and is running customers off with his better than thou condescending attitude!!!! I have never had to make a bad review on any dispensary nor have I been talked down to. I noticed he didn't care who heard him either, smh come on Sanctuary this guy's customer service needs training as he is making your store look really bad. I will not deal with this rude kid and I will be watching to see if this is removed without a response
April P.
1712513497
My favorite of all dispensaries especially this exact location best prices and deals and very knowledgeable staff
Kimberly C.
1711584396
I took my husband there for his first time. I was helping him decide on what to get. Josh was extremely rude and said I would have to leave if I didn't let my husband speak for himself! I am his Caregiver! I can speak for him!! I just can't believe how Rude he was!
TB A.
1711410493
Deals are good but this is my fav place be cos their people know the most & they the friendliest. Tori always has the answer for all my questions 😆 she knows more than anyone in town. Love all the ladies there. Great service.
Bella R.
1707216225
As a retired trained behavior forensist and criminal profiler I am changing my rating after having 30 dollars stolen from me by a particular employee and she knows I know she stole it. I was distracted by talking to another employee. Gave the girl a 50 put my 20 in my wallet and she gave me my bag and pocketed my 30 dollars. I walked out and she took off right after I walked out. I called and came back in. They refuse to show me the video. Said they had to call the manager who never called me back. The girl walked in looking guilty asked if she did something wrong and I told her what she did. I never got my 30 dollars back. I know for a fact she stole from me. How many others has she done this to?
Dalton Suter (.
1702500724
Always super friendly and helpful! They help you get the most for your buck, and are very knowledgeable about the product. 10/10 would recommend!
Destini N
1699280157
Great place, smells amazing in there, and the prices and daily discounts are to die for. Definitely recommend coming here, they got almost everything and are always helpful when you have questions.
Helen G.
1698752590
Kind and friendly environment.Staff is very helpful, great for first timers too. Clean, professional, courteous.Regular sales, great prices!
Natalie C.
1692989272
Sanctuary has the best deals in town and the staff is amazing. Marie waited on me today and she was very helpful, friendly and professional. The staff also has excellent knowledge of the products that are available which makes their customer service even better.
Sky-Lynn M.
1692799447
Extremely personable and professional; Marie specifically goes above and beyond to provide excellent customer service and customer relations while maintaining professionalism. She brings a positive energy to the team as well as the GM of the Palatka store specifically. As a smaller brand I definitely recommend them to the locals who also have their prescription looking for better quality and service compared to competitors. Well done!
Hailee W.
1691514064
They are amazing. They are always so kind an friendly! Always have great deals. My favorite place to go honestly!!
Robert L.
1691504125
Fast and friendly. If you do have a problem remain calm and they will help you out to the best of their ability. Definitely a good place to stack up ad their prices are very fair. They are still wonderful to be around
Neely S.
1691447175
This place is the best! Great prices everyday and wonderful employees to match! If you haven't tried them yet, definitely do!!! ❤️
Mitchell A.
1691437924
I was there today for only my second time and Man what can I say about the service that I received from Tori. Made me feel comfortable and I would recommend them to anyone!!
Kerry A.
1691181080
By far my favorite dispensary, I love the vibe of this place. Immaculate!! Always have what I need in stock. Always greeted with a smile. 10/10 recommend.
Brittany A.
1691171453
Love coming here! They are professional, informative, friendly and very quick. Never have a problem with any of my orders. They also have the best deals. 🤗 Would recommend this place hands down! Thanks for the quality care ya'll provided! 😊
Robert L.
1691161693
Fast and friendly. If you do have a problem remain calm and they will help you out to the best of their ability. Definitely a good place to stack up ad their prices are very fair
Dawn H.
1691160739
I absolutely love this dispensary. The ladies were so patient with me. They helped me get the most for the money I spent. Any questions, I had they were able to answer. I will be back!
Sasquatchish
1688818947
They take SOOOOO LONG. I have waited 30 minutes just because they won't stop carrying on conversations with talkative customers. This is a store. Not a speak easy. Please tell them you have other people to serve.
Thomas P.
1683998841
I had a problem with my first order at the store, and Ms. Kershaw took care of the problem very professionally. She explained how the mistake happened, and how I was not actually charged for a missing order, and she further explained in simple, concise words the difference between the two receipts. She fully satisfied my expectations as to good customer service -which has become rare these days! You are lucky to have Ms. Kershaw as an employee. I will be back to do more business!
Steven B.
1681256365
My go to dispensary. Staff is always cheerful and helpful providing you with great customer service. Place always has great deals and the bud is 🔥. The concentrates are pretty good as well and quite flavorful.
Jim D.
1679071427
This is my go to dispensary. The staff are always smiling, very friendly, helpful and knowledgeable. I've been more than satisfied with everything I've gotten there and their prices are the best around.
COLBY M.
1678902937
Best place in Palatka. Unbeatable, competitive pricing. It was so cheap I got to save my 3 first time patient discounts. Staffed with friendly & knowledgeable bud tenders that are always helpful. Concentrates taste great & all natural. Def a spot you’ll make your regular shop. It’s a very comfortable vibe.
Kayla G.
1672809277
Please don’t let these bad reviews ruin your experience at Sanctuary. John the boss is awesome and very helpful everyone there is very informative and very friendly! The products are amazing! I no longer go anywhere else you can’t beat the prices and quality of the products! They always have awesome deals! So stop by to experience this store for yourself! You won’t be disappointed at all!
