Love this location. They stay open a few minutes after they’re supposed to be closed. Staff is awesome all around.
Stop pissing all over my military discount. Don't tell me I can't use my discount on premium flower strains.After renewing my prescription with my doctor, I received a 50% coupon to recoup the money that I spent on renewing my prescription, and you wouldn't honor that either shameful. You always seem to figure out how to minimize or eliminate discounts. How are your profits?
Very nice store! Great service and good quality flowers. Reasonable prices
Truelieve is awesome!Great products. Great staff. Fast friendly service.I always leave with a goodie bag in my hand & a smile on my face! 😎
Rude and weirdly confrontational staff. The most inefficiently run dispensary I’ve been to either in Florida or Illinois. They move like pond water. I’ve come here before because it’s close to my house, but it’s really not worth the attitude and the waste of time. I’d rather drive the extra 8 minutes to Ayr Dispensary - they are way more efficient and friendly.I file a complaint against this location! They charge me for item and they did not give it to me plus l overcharge twice ! I rather go somewhere where you get good customer service! The phone number you can't even get someone to answer the call! Then they have the door open is that appropriate?
This location is legit, it’s big and spacious. They have a separate room just for people placing express orders !! Amazing. I was helped by ( Brian ) he answered all the questions I had and was very helpful
Everyone is always so nice and cool here, but Jeff made my night with his outstanding customer service. Always a great experience, but tonight, Jeff really went above and beyond. I thoroughly appreciate you! Thanks Trulieve!
Whose' brainy idea was it to change the website to the current inventory selection? The user experience is absurd! People do not want to see inventory that is not available; it does not follow best practices for any web/e-commerce designer, although its a great way to send traffic elsewhere.
Rude and weirdly confrontational staff. The most inefficiently run dispensary I’ve been to either in Florida or Illinois. They move like pond water. I’ve come here before because it’s close to my house, but it’s really not worth the attitude and the waste of time. I’d rather drive the extra 8 minutes to Ayr Dispensary - they are way more efficient and friendly.
There’s always an excuse about backed up orders and no internet at this location . Huge waiting lines and a group of staff just hanging out laughing at the counter. High prices , terrible service except for the one staff member that looks like Wiz
flower thc hybrids are too expensive. Is it because of the named brands like Khalifa? I used to get an ounce of the same quality hybrid for $260 to $300 max. Terpines were high as well. Looks like Sanctuary or Sunnyside for me.
Little quicker then most Trulieve but that not much of a complement. Although I don’t think it has to do with the staff not working hard because it’s a constant amount traffic inside. Where Truelive fails is they don’t staff their location and make you wait like your visiting your Dr. Office “ which I might add is very uncomfortable feeling.” My suggestion would be to loosen up the atmosphere and hire more staff to keep the people moving instead of twiddling our thumbs waiting like we’re at the DMV office . Nobody wants to place a order online and still need to wait 10-20 minutes in lobby . But overall my experience at this location is similar to other locations experience.
Quality of product is great but the older gentleman with glasses at the front door had what seemed like a bad day and some attitude. On top of that, someone who’d walked in after me went in before me even though we were both walk in. Hire some people who wanna work.
I am so pleased with the wonderful customer service and the professionalism this dispensary has. I venture off and tried other dispensas and truelieve is so much better they are so informative and always has the best deals. I won't go anywhere satisfied with thier products wonnderful staff 100% satisfied
The guy took forever to do the transactionGotta be much more efficient then thatParking lot empty waiting room empty but takes 20 plus minutes for what ? I had the online order placed for several hours
Nice place with one of the biggest varieties of goods. Wait times can be long here, so try to use express check out when you pull into the parking lot not when your on your way! Lol
Been here twice and both times were great. Thank you for actually having my order ready when it says it is!
My first time here. What a great experience. Awesome customer service, very private and the staff is educated on all the products. Will definitely be back. Thank you Trulieve
This place is severely understaffed. It is always packed every single time I go there but today after an encounter with another patient and the way management handled it I decided I would move on to a new location.This business is essentially Florida's Walmart of medical marijuana. They pay and treat their staff terribly. By comparison to other dispensaries in the area the quality of their product is lacking. The only reason I regularly would visit this location is because of its proximity to my work. However, I have always had a very good experience at sanctuary in Jupiter. Also sanctuary in West Palm Beach.Sanctuary has almost no wait times, much better quality, friendlier staff, better deals, better veteran discounts and a classier store.I was also supposed to be contacted by a supervisor from the customer service center regarding my issue but they didn't bother to ever call me back showing just how unimportant customers and their feedback really are to this big box corporation showing just how unimportant customers and their feedback really are to this big box corporation.Since the corporate office decided to treat one of their customers with so much indifference I feel it appropriate to leave this review at all of the locations. You want to ignore me Good.
First time at lake worth and Nell helped me out he is fantastic thank you for another great experience at trulieve! Special thanks to Nick and Bryan as well they are amazing!!Second or third time at lake worth, Bryan helped me and was amazing per usual!! Many thanks Bryan and trulieve!Once again an amazing experience at trulieve from start to finish. Special special thank you to Nick the manager of this location for remembering me and helping me today. Thank you as always trulieve lake worth!
I had a great experience, as per usual! Josh was very knowledgeable of all the products I had questions about and made sure I knew how to use the website properly. He was very attentive and polite. Give this man a promotion! I’ll definitely be coming back!
Best trulieve around; beats out the west palm location and the Okeechobee location by 1000%. The workers are very knowledgeable and way more friendly. Never had an issue with this trulieve and i never will. Highly recommend coming here!!
As soon as you walk in the door, Neil greets you with a smile. All the staff were friendly and very knowledgeable. The gigantic selection of products was perfect and reasonably priced. I got everything I wanted and was in and out within 10-15 minutes. Overall it was a quick, easy and wonderful experience from start to finish.
Had to check out the brand new location and I must say it’s very nice. Thank you to Bob D. My dude looked for everything I asked for and was extremely patient with my demands. I’m a very particular and picky individual and expect fantastic customer service, which he provided. Keep it up! 💨🍃
It was my first time going to Trulieve. Raquel and Isaiah help me out. Both of them were friendly, professional, and patient. They made the experience very pleasant and easy, and I left knowing that I would come back in the future. One of my big problems was sleep and that night, because of their suggestions, I got 9 to 10 hours of sleep! That was 4 to 5 hours more than I usually get a night. So if anyone is looking for a wonderful experience, go to Trulieve and ask for Raquel and Isaiah!
The new location is great! Very well stocked and the staff is very friendly. Nemo was absolutely fantastic and so helpful. I found everything i needed. He also recommended a strain that I am excited to try!
This location is the best! Newly opened but stocked with seasoned experts. Mike is the GM and he goes out of his way to help you find exactly what you need. I can't recommend this location enough!!!
Love Trulieve and usually frequent the Boynton Beach Winchester location. So happy to finally have one in Lake Worth. We went on opening day, staff was super friendly and they all handled the opening day rush very well! We'll definitely be back.