Many times I have been in ayr and the staff is always amazing but Lisa and Alex both have tended me many times with phenomenal customer service. Don't waste your time anywhere else, this pharmacy has actual customer service for the patient
Melanie, Natalia & Jake are legitimately the reasons that I EXCLUSIVELY use this facility and recommend it to everyone I know. They do a fantastic job of understanding and explaining each product, and I never feel confused. The displays are fantastic! But I do miss the secret menu board!!!
I’ve been a patient now for 5 years and this was by far the BEST patient experience I’ve ever had. The entire staff greeted me upon entering and we’re super helpful! Ray helped answer all of my questions and gave me some stellar recommendations. The London pound cake is a must try!!!! Best dispensary in Dania!
The first time visiting Jacob & Ray really broke down the menu and made me feel really good about my order and gave me so many recommendations for my future orders. Amazing dispensary, clean facility, great deals and amazing people working.
I just recently found this place. And I sure am glad I did. They have the shortest wait time of all the local dispensaries. Today Melanie and Natalia helped me and they were amazing. They helped me deal with a little issue I had. And then answered any questions I had. Both of them were very knowledgeable and professional. And I definitely left in a much better mood/attitude than when I walked in.ThanksClara B
Lisa & Natalia were my servers today. These 2 ladies are my favorite employees by far love when I open the door and I see their smiling faces. Very knowledgeable, informative, helpful and always remember to ask me about my points, love that. You also have great prices & product that others don't which makes it worth choosing AYR Dispensaries.
First time at the store, Melanie provided me with the best customer service! Everything she recommended worked for me. If you’re looking for great products and the best customer services this is the place!!
I just recently found this place. And I sure am glad I did. They have the shortest wait time of all the local dispensaries. Today Melanie and Natalia helped me and they were amazing. They helped me deal with a little issue I had. And then answered any questions I had. Both of them were very knowledgeable and professional. And I definitely left in a much better mood/attitude than when I walked in.ThanksClara B
This place is absolutely the best!! They have the friendliest, most knowledgeable staff and I honestly enjoy spending money every single time I go into this store. Even being a bit of a drive, I will never go anywhere else! My partner and I both have our medical cards and we both are absolutely the biggest fans of this location. Not only is this particular location wonderful but we love Ayr! Great prices, great products, and definitely, by far, the best dispensary in south Florida. We love you!
One of the reps at this Dania store was so rude , he said he's a manager and is name is jay , (dressed as Jake from State Farm on Halloween )I ended up getting his name , but He refused to give me his name , or to honor the free gift the doctors office gave me for renewing my scriptOne of the other employees suggested I speak the the manager Jessica and this Jay manager refused.I called the Doctors office who gave the gift and they said this shouldn't have happened , and the store should have Honored it .Never had a bad experience from ayr in the pastI tried to give ayr a chance to remedy the issue before I posted this , but they didn't respond .
Lisa and Natalia have helped me out every time I’ve been in! Incredibly friendly and they both made my shopping experience swift and painless. Thanks to their recommendations, can’t recommend them enough!! Awesome sauce!
I sure do love this place! A friendly, knowledgeable staff is always a good start for any business. Lisa is an absolute rock star, but all of the staff I've met have all been super, awesome, amazing. They're also all quick with a smile, always have you in and out, and everyone is always such a pleasure to speak to. Keep up the great work, team AYR! ❤️🙏🎉🤙
A great dispensary with a huge selection. Very knowledgeable staff that are kind and patient. This dispensary seems to be a cut above the others in Miami, truly a "Higher experience". I would recommend checking them out online to see if shopping is better as the stock seems to change a lot but the stock available in store is usually displayed online. Best regards to Lisa at the Dania location, she made sure I left feeling taken care of, a very pleasant location.
This is by far my favorite dispensary. Lisa and Alexa helped me. They were knowledgeable and patient with me. Whoever is working is always very professional and helpful. Great deals daily and rarely a wait. It's hard to beat.
I love this location, they have a great selection and the service is top tier! I will definitely come back for all my needs.
This location always provides amazing customer service and are warm, inviting, and super helpful. I always leave with a smile on my face and they have great discounts! :3
Alexis and Natalie are amazing. Always friendly, always very knowledgeable, always eager to help. A great asset to your company.I enjoy coming to this location over any other on just thier customer service alone. Keep it up. Thanks agian.
Always have such an amazing experience coming here everyone from the store manager, Jessica to the employees, Diane, Soelberg, and Alexa. Levy they all are very high spirited individuals with great attitudes. I’m not only purchase my products from here, but It’s almost like a family relationship vibe coming here because everyone is so nice. When I go other dispensaries they make me feel like they just want my money and that’s it. When I come here they talk to me. They asked me how everything is going and they genuinely care about their patients. I recommend this place five stars thank you guys so much for always being so kind to me.
1st time buyer.. unimpressed with the quality of the vape oil, bought 2 oils on my 1st visit. It came highly recommend so I was excited. It was horrible, tasted like the old delta 8 vapes you buy at gas stations. I went in with high hopes of getting an exchange for some flower. The staff was so unfriendly and uninterested. As soon as isaid I wanted an exchange, she said oh, we dont do that, but you can get 10% off. I explained that I was there 2 weeks ago. All 3 employees then went to the computer and started counting how many days ago I was there, and finally one said, oh its exactly 14 days, I guess u can get an exchange. I said no, I just would like to know how much my credit is. I got an 8th of flower and a pre roll. I've been to all the dispensation in south florida, and this is the worst. There is way too much competition for a company to treat its patients like this. I won't be back.
Rookie owner of this location doesn’t seem to care for the product much. *HEY EMPLOYEES / OWNER you’re supposed to keep the shatter COLD. Waste my time and money. Would be wonderful if you fixed the hours online as well…
Excellent customer service...great team..fresh products ..great deals...above and beyond expectations...just the place for medical bud!!!..
Upon the latest visit of the dispensary in Dania after purchasing and vape cartridge going to my car and attempting to use it it did not work properly I took it back into the store where they would not exchange it they would not give me a refund and said that I had to purchase one of their batteries for it to work properly. So I got upset and said I won't come back so. You lost business and all of the people I know that go to dispensaries I will be sure and tell them about defective products that you push on your clients. You think this is a good practice over a $20 item.
Jacob and Tyler absolutely blew me away with their knowledge and excellent customer service. I accidentally placed my order at this location and was not disappointed. Bye, bye Boca!
The new LHS is a lot better than the old location. Friendly staff and a clean, spacious interior. Product has been better consistency too. Just be sure to double check your receipts before leaving,but they will fix any concerns if they pop up.
Worst Florida dispensary experience in 2+ years. Not friendly, helpful or kind. Large selection, just know EXACTLY what you want before you go in or get ready for attitude. Good bud, bad staff
Grand opening !No one wanted to give me a $10 coupon, everyone got one except for me.The music must have been too loud, I asked 3 times.The call center didn't careThey don't reply to email💩💩💩💩💩 !
Always a pleasant and helpful experience when I go here.Shout out to Natalia for being extremely helpful! She went over every detail of the products I was considering, which ultimately led to a happy decision.Shout out to Steven for his insight on the new strains and letting me examine the display.These employees went above and beyond, I look forward to my next visit.I'm very happy they opened a location back up in Dania Beach!
This place has awesome staff easy and friendly. Thanks to Chris I'm able to share this today...
If I could leave NEGATIVE STARS I WOULD!!!I purchased some things as a first time patient and NOWHERE on the coupon form does it say any exclusions, only on the website that nobody tells you to look at and then when I try to return it because I realized there was no discounts, they also wouldn’t accommodate. I has never been treated like this by a staff. They wouldn’t assist and just kept saying no returns when I didn’t even leave the store and even kept reiterating to us they shouldn’t even be speaking to him when it’s not his order in a very rude, dismissive way and it was all a horrible experience. The power of public opinion and social media nowadays is strong and I will make sure to let everybody know not to go to dania liberty health and raise awareness on the false advertising and horrible customer service and that it’s a “no mistake zone”. I paid almost $400 and all I wanted to return was the flower that wasn’t accommodated with the advertised 50% off. Mind you these are the coupons your company is sending doctors offices and doctors are happily advertising it to us new patients only to get to your store and get something completely different. This is the worse kind of customer abuse I’ve seen. In this economy where we are all trying to stay afloat and then to be misled is disgusting and you guys should be ashamed of yourselves for operating as so.
Buyer beware. The vape cartridges and concentrates are ALL solvent based. Meaning all the products are distillate. I did not know and was encouraged to buy on my first visit for 50% the entire order. I bought 3 vape cartridges and 2 concentrates. All made me ill and I wanted to return ONLY unused vape cartridges sealed in a box. They refuse any refund, return, exchange or credit of any kind. I am still waiting for a return call from management but I think I will need forever to actually here back from her. I'm out $140 and liberty is out what could have been a loyal customer. I recommend not shopping here. Don't believe me? Check their website and return policy. Don't make the same mistake and read the fine print.
Don’t shop here. All purchases are final, they don’t guarantee any of their products. The quality of the oils are horrible and tasted burnt on a device they sold. Tried to talk to someone about it and they were like “too bad, we don’t do refunds or exchanges.” The quality of this dispensary’s medicine is sub par in flavor as well. Go to Trulieve. This place isn’t worth the headache you’ll get from their strains.
Had one of the most wonderful experiences with Zach and Laise such great positive attitudes and just a all around great customer service I will definitely spread the word ❤️❤️
My experience at livery health has been the best in comparison to my visits to other dispensaries. I met a worker named Zach who was honestly coolest person ever. He let me know what is highly recommended so that I have the best experience with my medical products. The deals here are also amazing. If you haven’t gone to liberty health, you’re sleeping for real.
Amazing experience and interaction during all my transactions every time I come here. Zack and the other employees all genuinely care for the patients here and take time to understand us to best suit our needs. I could stay here all day if I wanted haha
Zach, Monica and EJ were SO helpful, friendly and attentive will 100% be back!
This place is great.Very friendly and knowlegable.We prefer this location to most.Call in or put your order in online and literally just pick it up sbortly after.My son lost his wallet there and they put it aside and contacted us immedietly.Very good and honest staff.
Zack & Monica are always really helpful and insightful. Come in and they’ll gladly help you with all of your needs.
The staff Zach and Laise were very helpful and got ne the best deal. I live this store for all my flour and vape carts. Must come, great place and great prices. Thanks Zach you were very helpful today.
Very helpful very knowledgeable make you feel right at home😊.
The staff was professional and knew the products. Let's get to the products the papa's vape carts were great. The GUMMIES on the other hand were very disappointing. They were all stuck together and was like chewing on an eraser. Well there's one product that I Don't SUGGEST YOU DONT WASTE YOUR MONEY ON THE GUMMIES
Don’t shop here. All purchases are final, they don’t guarantee any of their products. The quality of the oils are horrible and tasted burnt on a device they sold. Tried to talk to someone about it and they were like “too bad, we don’t do refunds or exchanges.” The quality of this dispensary’s medicine is sub par I’m flavor as well. Go to Trulieve. This place isn’t worth the headache you’ll get from their strains.
I like that every time I visit they have a good vibe and they all are so awesome on knowing the products & I do appreciate the fact that they are like family . I can go to another place but it's like y'all are my extended family .Next time I'll bring Donuts .
Love this place . Great sevice they know what they are doing, people are very knowledgeable. ..I've only been twice but I'll be going more. Very professional..
Terrific customer service and great people and earning points makes it even better. Keep doing it! You guys are awesome! Keep up the good work!
Product quality is terrible in comparison to other dispensaries. Also don't dare buy any devices here, got a peak and I'm stuck with a $250 paperweight. They sent me to Puffco and Puffco is taking months to respond. I now have to send my new peak which I've never used in for repair.
Not gonna lie this place is pretty legit. Was hesitant about trying the weed but it ended up being really good. Only reason they don't get 5 stars is because the 75 off 150 deal does not apply to flower. Pretty upsetting but overall good bud.Updated review.I probably won't be shopping here anymore. They have cut out their good discounts. You never find the good quality bud with a good sale. I remember they use to do half for 90 and 50 percent off carts all the time. That has stopped. Their playing games that I won't play. I'm starting to buy my bud from the streets again due to the low amount of terps and smell from these so called dispensary buds.
I order delivery from this store pretty frequently and im shocked how easy and seamless it always is. You simply order online, they call to confirm the order and they deliver. They arrive, check your ID, you sign and you're on your way! The flower is always good quality at a reasonable cost. I just received the SunGem gummies today and im excited to try those. My go-to order is the 9 pound hammer 1g vape cart. I've had insomnia, PTSD flashbacks and nightmares for years and this awesome indica strain helps so much with that. Most dispensaries down here in sell the full gram cartridges for $90/$95 but LHS sells them for $60/$65. They also run specials often so you can grab em' for $35/$45 on certain days. The website they use for pickups and deliveries is also very easy to navigate. I think LHS really has the best deal in the state for my needs and it's currently my favorite dispensary and gets most of my buisness 😊🤪
High quality products and great staff keep me coming back. They are attentive and keep you up to date with the latest deals. I recommend the carts 100%!
Customer service isn’t even aware of what items are on sale and what items are discount eligible or not. Very unprofessional! My first visit and last with the company, I chatted with CS to make sure and even expressed my entire order and was told I’d be eligible for discounts only for me to get to the store and be told by the budtebder I was not. Annoying 👎
Excellent service. Fast friendly staff! Store is clean and well stocked. Product is top notch.
Save a trip and go to Rise in Hallandale instead. Worst customer service of all South Florida dispensaries. They sold me the wrong item, which I noticed when I got in the car, but then they wouldn’t help me because they closed 1 minute before. Seriously at 5:01 they refused to help me because they were closed. I know you want to go home but really? When I called, some girl left me on speaker and kept talking to someone else. They gave me a number to a “call center” and said they were being nice by not shutting the door- thanks Rocky. Unacceptable and irresponsible for giving the wrong medication and not trying to make it right.
Great Dispensary never had an issue. Very fast and great service. Love the staff always so helpful.
Staff was nice and helpful but the product's are trash went there a first time customer not satisfied after making a Large purchase and running to my couch to med up I noticed the label said production date 7/13/21 upon observing the flower it was extremely dry and the smell was bland the concentrate is fair not great they also don't take there product's back after calling the store and getting nowhere I smoked ah j and Just st like I thought the flower had sat on a shelf for months inside an unsealed medical container and lost it Potency any ways go to trulieve yea the wait is longer but the product's are better I just lost 134 Buck's . Mr Randall rush prices are kinda high to if u love weed go to trulieve thank me later
Best store EVER! Customer service is amazing. Everyone is always happy to help and knows me by name. I shop at different stores and this one is by far my favorite, thank you!
My absolute favorite dispensary to go to closest to me! I love that they always have a fast process in receiving my medicine and as well as how interactive their employees are! Thank you Noah, Kiani, and Rockie for the great service 🙂 I definitely will stay a consistent customer
Big 5 star Review for the good people at Liberty Health Sciences! The whole crew is really cool and helpful. Thanks Noah, Kiani & Rockie for such great service, you will definitely see me here every week!!
Visited the Dania Beach location, was a little busy but I was greeted immediately. Staff was knowledgeable with what I was looking for and made a few purchases from their recommendations. Thank you Rockie, Kiank, & Noah for all your help! 🤙🏿
Love this dispensary in Dania! Staff is very professional and friendly. They all work as a team. Rockie, Laise and Noah help me in the process of selecting the right product. The prices are excellent. Today they have 50% off in some products! It was the cherry on top!!I will recommend this dispensary to everyone looking for some cannabis products.
When I first received my card this was my go to place because of their Mataro Blue. Ever since then, their quality has declined considerably. Not only in the variety but quality of the product itself. I have tried everything they have including their recent concentrates and I can honestly say some are still sitting in my fridge because they are just intolerable to vape. The worst part is that considering it is medicine, they don't allow any sort of returns. I have tried, but was slowly guided outside and politely told there are no returns. I have specific medical needs and if the product is counterproductive, I should be able to at least exchange. I would honestly prefer to go to Trulieve, and I don't even shop there much.
It was great, although one item.was completely screwed off. It's sticky I caught it in time. I will return for safety purpose other than That I ALWAYS have a quick process. My favorite was in stock. My favorite cashier was😘😊 thank you for that the customer service is always great!!!
I truly want to give Liberty the five, but to no fault of any employee, the system was down upon my visit. Granted it came up shortly after, so cool. Now the menu at Liberty is absolutely delightful. They have cake for days! purps, kush, haze...name it, they have it! The oils are lethal. There are several brands to shop. I recommend the lemon skunk indica cart. Just grabbed some Bananna OG shatter which looks fantastic. Perfect consistency. Cool guys working up front. It is always refreshing to find commonalities among those who receive the hard earned cash spent ya know. Definitely, 100% coming back.......maybe tomorrow...
Very polite and knowledgeable staff here. They also have the best prices I've found in Broward county.
First place I purchased Flower after receiving my card. Thank goodness I did. Amazing service and products for sure. The store has super comfortable vibe and I felt very welcome. Like being part of the family. Rocky, Laise, Danielle, Tim, and Tom are all very helpful and knowledgeable. As INDECISIVE as I am, I was never once made to feel like a bother to anyone. Do yourselves a favor and stop in here today ! That Banana Cream Cake Shake 7g was so fire too by the way. The aroma, taste, and feeling. Wow! Definitely need to re-up on that! Take care guys! Thanks again! Pro 6! God Bless!
No complaints about store or items just that I've signed up for their promotional info by email and not even a welcome hello email was sent. So only way to know of discounts is to log onto their website daily to check! Don't think so. Wake up and get IT to fix it already.
I had an amazing experience at the Liberty Health Sciences in Dania today. Danielle welcomed me and remembered my favorite strain which made me at home. Laise and Rockie were very thoughtful and had excellent guest services.
Came by the store and purchased a lot of flower. Some containers were under weight and all of it was dry. So I contacted the store and told them the situation. They advised me to call corporate, which I did immediately after the call. They told me to send an email to the quality department. Sent the email and got a response a couple days later which was no big deal. So they asked which store, how much, weights, pictures and all. So I jumped through all the hoops with no avail. No response at all after that. Everyone was nice throughout though up until the end.
Always a pleasure. No hassles! Great selection
Liberty Health Sciences at Dania Beach is BY FAR the best dispensary in the south florida area. All the staff is super kind and helpful, there is never a wait time I simply walk in and purchase my products, and the prices are super good for the quality of the products. I would recommend this dispensary to anyone over others in the area!
This is a very easy place to shop. The staff is helpful and the prices are fair. If you're in a hurry and need Quick Service this is the place to go. I would upgrade them to five stars as soon as they have a regular supply of edibles
Laise and Tyler were so quick and efficient. I did not have to wait long for my pickup order at all. Plus they are both extremely personable and knowledgeable, characteristics that are rare to come by in this industry. Great products! Great prices! Great service!
Everytime I come inside the Liberty Health Sciences in Dania Beach, I have a great customer service experience! I always find what I need, because there is always variety and inventory, and I enjoy the fact that the staff is well informed in order to help me pick the products that will help with the relief I need.
This dispensary is the best place you will ever go too! All the staff are amazing customer service which are Tyler, Danielle, Laise they deserve recognition and they are amazing place everyone come here I love the carts !!!
This place is so much fun!! I gave it a 4 only bc it was super hard to get in & the door man was not the nicest. But once we got in it was a 10/10 experience! Our weed waitress, Jay, was so cool & nice & accommodating. We had a lucky seat and kept getting free food from the kitchen. Such a cool vibe & a fun place to go. Totally a much visit!!
The food was amazing definitely recommend the food. Love the concept of a weed cafe but charging $30 just to smoke your own weed is a little ridiculous. We waited over an hour to be seated so I suggest definitely making reservations!
Really bad quality. Looks bad taste bad smells bad. Had no medical properties. Did not work lol.
It's just ok. Other than the fact that they are one of only two businesses in this area that offer medical marijuana, they also have an oligarchy on it. Only time the prices are reasonable is when there is a sale. How about just lowering your prices overall? I don't even know why they have legal medical marijuana when the prices are higher than if I went and got it through illegal means. That's not really helping patients. Also, when I went in to get my last order the guy was kind of rude to me when I asked him what the percentage of THC was in the syringes. When you sell a product that ranges up to 20% of a difference in THC, it would make reasonable sense that someone would ask. I want to aim for the ones that are of a higher percentage so I can use less. All of that is irrelevant when all I wanted was better customer service, and for him to not act stuck up.
Great prices, fast service, not always the best flower but very consienten about everything else!
Ok, but needs to be better organized and provide better information about their products and procedures.
From the moment I walked in I felt welcomed. I felt comfortable asking the staff questions and they were extremely educated. This is my place. Thank you
Tyler & Ms Diaz along with many other staff members have been incredible, helping me with products & the finest selections of medical. 5 stars to this gorgeous gem 💎 of a dispensary. Love you all ☮️🙏🏻🤙🏽🧜🏻♂️
Wonderful, educated and patient! Found several wonderful items!!!
Store experience is different.. products seem to be on the lower spectrum of quality in looks but are still very effective ..hence the prices so if budgeting yeah
Great selection of medical cannibus products, friendly people and less of a wait time than Trulieve.
Great staff Bobby is awesome always helps best can and fast as well as safe I also give good props to V she is great I can recommend lhs in my experience
Great Dispensary never had an issue. Very fast and great service.
Exceptional customer service from a knowledgeable and professional team. Clean, conveniently located store that is generally fully stocked with what I buy: flower, cartridges and capsules.
The staff is very friendly, helpful and informative. I appreciate their expertise. I would highly recommend their products as well.
Always a great experience be ware the flower can go fast because of their excellent prices. So far they have had the best prices on flower and vapes. Always excellent customer service.
Love it! They have been my go to throughout the majority of this first year with my card. Great products, affordable prices, nice point system...and the girls up front are the best! They also have coffee in the waiting area, which will always be a double win in my book!
I always have a good experience when I go to LHS in Dania and this latest visit was also very good. The girls are very friendly and knowledgeable. The guys less so. All in all the only problemI find is something being out of stock. I’m sure inventory will get better. I hope so. I will continue to go there. Thank You Sharon
Shout out to the whole store. Chris the best employee I've ever seen work for a company. A young VP in the making, I'm just saying. Staff new everything, they even told me what flower I wanted before I even spoke 😮 recommend for anybody seeking flower. Hit up Liberty Health Sciences, Dania Beach.
Best prices on flowers I can find in the So-Flo area! The staff is super friendly, and they have every type of product you could need. This has been my go to spot for a few months and I don't plan on changing.
This is one of my main stores as they usually have the best values. The staff is really helpful and friendly and I'm writing this review for Kalena. She gives great feedback based on the products and experience. By taking the time to listen and get to know me, she gives me better information. They also have individual coffee you can make!
Worst experience I've had so far at a Florida dispensary. All the products from Papa Herb are garbage. The prerolls run and ruin the joint. Got an eighth of Jack Frost and it was under grown and very leafy. Their syringes are not cannabis derived terps. Be careful when buying products here and do your research.